Privacy Policy

Last updated: 15 January 2026

This Privacy Policy explains how Calibrio Limited (“we”, “us”, “our”) collects, uses, and protects personal information when you visit calibrio.co.uk (the “Website”).

If you have any questions about this policy, you can contact us at:

Email: info@calibrio.co.uk
Phone: 01244 638 150

We may collect and process the following types of information:

a) Information you provide to us

• Your name, email address, phone number, company name, and any other details you include when you contact us (for example via a contact form or by email).
   

b) Information collected automatically
When you visit our Website, our hosting provider may automatically collect limited technical information such as:

• IP address
• Browser type and version
• Device type
• Pages visited and time/date of access 
• Referring website (if applicable)
   

This information is used for basic website functionality, security, and performance.

We use personal information only where necessary, including to:

• Respond to enquiries and provide information about our calibration services 
• Communicate with you about a request you have made 
• Maintain the security and performance of our Website 
• Comply with legal obligations where required
   

We do not use your information for automated decision-making or profiling.

If UK or EU data protection laws apply, we rely on the following legal bases:

• Legitimate interests: to operate and secure our Website and respond to enquiries 
• Contract (where applicable): if we enter into a contract to provide services to you or your organisation 
• Legal obligation: where we must comply with laws or regulations
   

Our Website may use essential cookies or similar technologies that are necessary for the site to function properly.

We do not knowingly use cookies for advertising purposes.

If we use analytics cookies (for example to understand traffic to our Website), we will update this policy and, where required, provide a cookie notice or consent option.

You can control cookies through your browser settings.

We do not sell your personal information.

We may share information only where necessary, for example with:

• Website hosting and IT service providers who support our Website and systems 
• Professional advisers (such as legal or accounting advisers) where needed 
• Authorities or regulators if required by law
   

Any service providers we use are expected to handle information securely and only for the purposes we specify.

We keep personal information only for as long as needed, for example:

• Enquiry information (emails/contact form messages): typically up to 24 months after the last contact, unless we need to keep it longer for business or legal reasons 
• Basic server logs: typically retained for a short period by our hosting provider for security and troubleshooting
   

We take appropriate technical and organisational measures to protect personal information, including using secure systems and limiting access where appropriate.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you 
• Request correction of inaccurate or incomplete information 
• Request deletion of your personal information 
• Object to or restrict how we process your personal information 
• Withdraw consent (where processing is based on consent) 
• 
  

To exercise any of these rights, contact us at info@calibrio.co.uk.

UK visitors: You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).

Our service providers (such as website hosting or email providers) may store or process data outside the UK. 

Where this occurs, we take steps to ensure appropriate safeguards are in place in line with applicable data protection laws.

Our Website may contain links to other websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

If you have questions or requests relating to this Privacy Policy, contact:

Calibrio Limited
Email: info@calibrio.co.uk
Phone: 01244 638 150
Website: calibrio.co.uk